Training Policy


Please read our training policies below prior to attending our training.


Live Webinar Policy

Unless otherwise noted, live webinar attendees must have registered through their LMS account and participated in the live webinar (and all sessions of a training) in its entirety from start to finish, including the completion of a post-training evaluation and quiz on the learning management system (LMS), in order to qualify for proof of attendance (completion certificate), and any applicable CEUs.

A note regarding training attendee conduct during training: The Coalition for Behavioral Health makes an ongoing effort to maintain a respectful and safe learning environment, and will not tolerate disruptive and inappropriate behaviors during training. Training attendees who disrupt training or display inappropriate behavior will be removed from the training and barred from future training, pending investigation into the incident. If training attendees notice inappropriate behavior occurring during training, please report it to our training admin team at training@iuany.org

Attendees must access the live webinar through their LMS account in order for their attendance to be counted toward a completion certificate and any applicable CEUs. If a webinar attendee attends two trainings that occur in tandem, their attendance to both webinars cannot be verified and the webinar attendee will not get credit for attempting to attend both/either webinars.

Training attendance will be confirmed on the LMS 24 business hours after the live webinar. After 24 business hours, once attendance has been confirmed on the LMS, attendees will be able to access the post-training evaluation and quiz. Please allow for 24 business hours prior to contacting the training admin team regarding access to the post-training evaluation and quiz.

It is the responsibility of training attendees to check their attendance status on their LMS account 24 business hours after the live webinar. It is the responsibility of training attendees to complete the evaluation and quiz within 2 weeks after the end of the live webinar. After 2 weeks, attendees will lose access to the evaluation and quiz and they will be unable to complete the training—and they will not qualify for a training completion certificate or CEUs. For the post-training quiz, attendees will need to answer correctly 60% of the questions in order to pass. Attendees will have up to 3 attempts at passing the quiz.

It is the responsibility of training attendees to update their LMS profile with their credential/license information in order for their CEUs to be reflected on their CEU certificate. It is the responsibility of training attendees to print or download their completion certificates and any applicable CEUs from their LMS account within 6 months after attending the live webinar. After 6 months, attendees will lose access to their acquired certificate(s) on the LMS.

Please note that as of July 2020, we are unable to offer completion certificates or CEUs for training attendees who access the webinar outside of the LMS (participating only by phone or a shared link outside of the LMS), as we will be unable to count the participation.


Record-Keeping Policy for Training Certificates & Continuing Education Units (CEUs)

The Coalition for Behavioral Health, Inc. encouraged training attendees to download their certificates (for trainings between July 2019 to April 2020) from The Coalition’s former LMS before May 13th, 2020, during which the Coalition had begun transitioning to a new LMS.

As of May 2020, The Coalition will only keep records of training certificates for attendance and CEUs for a maximum of 6 months from the time the certificates become accessible. Training attendees are encouraged to download their certificates within 6 months after attending the live webinar. After 6 months, attendees will lose access to their acquired certificate(s) on the LMS.


Continuing Education Units (CEUs) Policy

LMSW/LCSW & LMHC CEU Guidelines

The Coalition for Behavioral Health, Inc. is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0098. The Coalition for Behavioral Health, Inc. is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0121. As per New York State Continuing Education guidelines, training attendees must participate in the entire training (including all sessions of a training) from start to finish, including completion of a post-training evaluation and quiz on the LMS, to receive their continuing education contact hours.

Please see our Live Webinar Policy above for more details.

CASAC CEU Guidelines

The Coalition for Behavioral Health, Inc. is recognized by the New York State Office of Addiction Services And Supports (OASAS) as an approved Education and Training Provider (ETP) #0584. OASAS education and training contact hours are acceptable toward Renewal Credentialing applied to CASAC/CPP/CPS. As per New York State OASAS Continuing Education guidelines (based on the Education and Training Provider Certification Application), Education and Training Providers must comply with the following (failure to comply may result in termination of certification): For quality assurance, ensure appropriate class size for in-person training sessions (i.e. no more than 30 students for a clinical skills transfer course). If more than 30 individuals attend the training in-person, CASAC CEUs cannot be offered.

Training participants must arrive on time and participate in the entire training (including all sessions of a training) from start to finish, including completion of an evaluation and post-test on the LMS, to receive their Continuing Education Contact Hours. 

Please see our Live Webinar Policy above for more details.