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COLLEGE SUCCESS MANAGER
Henry Street Settlement
Department: Expanded Horizons College Success Program
Start Date: As soon as possible
Hours: Full Time
Salary: Commensurate with experience
Organization Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support.
Education and Employment Services is an 8.2 million dollar division serving about 9000 people each year through a continuum of services from Early Childhood Education through Adult Workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. Education Services include an Early Learn Program, After School Programs (6 sites), 4 Day Camps, Youth Recreation, High School Initiatives including 2 Community Schools, and our Expanded Horizons College Success Program. Programming takes place within 3 community center sites and multiple school-based programs. Employment Services include walk-in employment services, employment services for a public housing population, ESL job readiness training, and employment services for youth including SYEP and Young Adult Internship and Adult Literacy Programs.
The Expanded Horizons College Success Program is a comprehensive eight-year program which is designed to ensure that high school students are college-ready and admitted to a college that fits their interests and abilities, and graduate from that institution on time. Our eight-year cohort-based model allows high school students to benefit from college readiness programming that includes SAT preparation, college readiness workshop, overnight college tours and career/college counseling. Designed as a program to help meet student financial need, Expanded Horizons students accrue scholarship dollars for every year they participate fully in the program to be used while in college. Our College Success team begins working with Expanded Horizons alumni in the spring of their senior year in high school until they graduate college. They conduct transition workshops, career focused events and maintain regular one-on-one contact to ensure that our scholars are thriving in their new environment.
-Supervise (1) College Success Coordinator and at least one intern, student ambassador, or CUNY Service Corps member.
-Develop and implement curricula for workshops focused on topics relevant to first-generation college students transitioning to college.
-Coordinate and implement alumni career events.
-Participate in the planning and execution of the annual Expanded Horizons Scholarship Ceremony.
-Assist with the coordination, management and dissemination of the student scholarships.
-Assist in the development of a college success and career programming strategy.
-Lead the coordination and/or facilitation of transition workshops.
-Build strong and authentic relationships with students attending various post-secondary institutions to provide them with personalized guidance and coaching on academic and non-academic issues that may prevent them from persisting through college.
-Conduct face-to-face or phone call meetings with alumni at least once per semester.
-Ability to advise Expanded Horizons alumni through all aspects of the financial aid process.
-Research and share information on scholarships, internships and networking opportunities.
-Travel monthly to CUNY colleges and quarterly to various northeast cities/regions to meet with Expanded Horizons alumni.
-Complete monthly and quarterly reports.
-Contribute anecdotal and quantitative data for quarterly and funder reports.
-Collect and track transcripts, course selections, social media, and contact information to ensure student matriculation and progress towards college graduation.
-Track and report on all meetings with Expanded Horizons alumni.
-Build partnerships and effective relationships with college administrative, career services, financial aid, and other offices to advocate for students and assist them in reaching their goals.
-Proactively build relationships with academic advisors, academic success programs, opportunity programs, financial aid officers, and deans at various colleges to loop students into support services at their schools.
-Stay current on the latest trends in college success and persistence in higher education.
-Other related duties as assigned by Supervisor.
-Bachelor’s degree required with preference given to education and human services related fields; Masters degree preferred.
-Minimum of three (3) years experience in academic, college success, or career counseling with college aged youth.
-Experience with navigating CUNY and SUNY systems and northeast private colleges.
-Familiarity with the college application process and financial aid forms (FAFSA, TAP and CSS profile).
-Strong commitment to supporting the academic achievement and access to higher education of young adults who are low income, immigrants and/or will be the first in their families to attend college.
-Ability to work both independently and collaboratively with a team.
-Knowledge of and/or active participation in local, state, and national college success associations.
-Understand intersectionality as it pertains to race, gender, class, privilege and other identities.
-Demonstrate understanding of and practice the principles of positive youth development.
-Willingness to work both independently and as a member of a team.
-Excellent interpersonal, communication, and writing and presentation skills.
-Exceptional organizational, analytical, and problem-solving skills.
-Extensive knowledge of the financial, academic, and social skills necessary to be successful in college.
-Strong networking, influencing, and negotiating skills.
-Entrepreneurial spirit and with the ability to thrive in a collaborative environment.
-Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and Microsoft Outlook.
-Bilingual Spanish or Mandarin a plus.
To Apply: Email Cover Letter and Resume to firstname.lastname@example.org. In the subject line, please indicate “College Success Manager” AND the website where the position was found.
Due to the high volume of applicants, only qualified candidates will be contacted.
Henry Street Settlement offers excellent benefits and is an Equal Opportunity Employer/Program.
Posted on 07/02/18; CVMHA ID #12180