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Intake Coordinator, Manhattan Criminal Court Arraignments

Center for Alternative Sentencing and Employment Services


Reports to: Arraignment Supervisor

Overview: CASES seeks an individual to assist the Arraignment Team in identifying, assessing, and recording potential eligible participants for Manhattan Supervised Release and Manhattan newSTART. The Manhattan Supervised Release is a bail alternative program providing supervision to individuals arrested in Manhattan for misdemeanor and non-violent felony charges. Manhattan newSTART is a short-term alternative-to-incarceration program that serves individuals facing misdemeanor jail sentences including those with a history of frequent low-level convictions.

The Intake Coordinator will screen potential participants for all arraignment programs in order to increase the number of individuals released to our programs. This position will assist the Arraignment Team in gathering and recording all relevant and required information for screening, intake and reporting purposes and contribute to effective operational functioning. This position offers an opportunity to gain program administrative experience, as well as broad exposure to behavioral health programming at the intersection with the criminal justice system. This position is located primarily in Manhattan Criminal Court.


• Provide administrative and clerical assistance as assigned by the Arraignment Supervisor;
• Establish defendant eligibility by calculating and administering re-arrest validated instrument in each arraignment shift;
• Review Criminal Justice Agency (CJA) bail recommendations, court file, arrest details and RAP sheet;
• Screen for potential eligible participants for all programs, providing relevant information to Arraignment Team and court players contributing to an efficient referral process;
• Ensure accurate data entry in enrolling participants in CASES programs, including legal and demographic information, entering appointments, attendance and other program information into the database as needed;
• Prepare and complete compliance documentation, court updates, and non-compliance reports needed for the District Attorney’s Alternative Sentencing Office, Judges, and the Criminal and Supreme Court Compliance and All-Purpose Parts, within required time tables;
• Complete re-arrest checks and provide data to Strategic Planning and Analysis unit;
• Manage referral inquiries on cases that are referred within arraignment and post- arraignment, which includes checking eligibility criteria and forwarding pertinent info to all parties;
• Receive and screen telephone calls and answer program inquires via phone, email or mail;
• Provide triage support and direct assistance to program participants as needed;
• Complete database quality assurance audits to ensure program data is entered according to program standards and timeliness;
• Generate program data needed for monthly/weekly reports and ensure its accuracy;
• Act as program petty cash custodian and manage petty cash accounts;
• Assist with program operational logistics as needed;
• Provide specific administrative and program support to other members of Court Operations as needed, including scheduling meetings, assisting in set-up and preparation for special events, literature search, photocopying, generating orders of supplies, and compiling materials;
• Maintain confidentiality in accordance with program, local, state and federal confidentiality regulations;
• Provide culturally competent services in accordance with CASES policies and practice, and
• Complete any other duties as required by the Arraignment Supervisor and supervisory staff.


• Exceptional communication and organizational skills, including excellent phone demeanor and direct communication skills with program participants, criminal justice partners and staff;
• Excellent diplomacy, poise and social skills to deal with individuals facing a range of problems including mental illness, substance abuse, trauma, homelessness and unemployment;
• Ability to operate with purpose, urgency, and accuracy in a fast-paced deadline-driven environment;
• Must maintain confidentiality and have the ability to exercise a high level of judgment/discretion;
• Ability to create and maintain well-organized administrative and operational systems;
• Knowledge and proficiency of MS Word, Excel, PowerPoint, Outlook, and possess a willingness to learn new programs as needed;
• Interest in working with people with treatment and social service needs involved in the justice system;
• Spanish speaking a plus.

Salary: $35,000 a year, fulltime 35-hour week, with excellent benefits.

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.

Additional information
In one document, attach your cover letter and resume in PDF or Word format. No phone calls please. Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.


Please apply through:

Posted on 04/24/18; CVMHA ID #12042