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Employment Recovery Counselor
Goodwill Industries of Greater NY and Northern NJ
The Employment Recovery Counselor will assist participants in the PROS Rebound program who have expressed an interest in employment services. Employment services will be delivered in compliance with the evidenced based practice model of Individualized Placement and Support (IPS) services. Employment Recovery Counselor function as full members of the PROS team and are responsible for the provision of group services, Individualized Recovery Plan creation, and other service provision within the PROS model.
· Assist participants with the review of resumes, interviewing techniques and referral to workshops.
· Manage a caseload of up to 25 consumers, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services.
· Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, Vocational Readiness, Cultural, and Substance Use screenings and assessment.
· Develops and maintains adequate resources and linkages to community organizations for support services, referral and follow up.
· Cultivate working relationships with participants and their employers, as instructed, to maintain employment tracking.
· Develop Individualized Recovery Plans (IRP) in collaboration with participants, based on the above listed assessments on a quarterly basis, or more often as needed.
· Develop and maintain evidence based employment services through the Individualized Placement and Support (IPS) model.
· Develop and facilitate approximately 8-10 groups, according to protocol and curriculum, which may cover CRS and ORS services as dictated by the IRPs of the program participants.
· Maintain and update demographic, treatment and employment data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS).
· Provide support and referrals to other PROS professional staff to assist in addressing employment barriers outside of their scope of expertise/scope of practice.
· Actively participate in maintenance of Seamark PROS assuring cleanliness in the kitchen and common spaces.
· Participate in weekly conferences on employment status and status of participant employment.
· Conduct individual counseling sessions to assist program participants with attainment of the life role goals specified in their IRPs.
· Responsible for monitoring the distribution and replenishment of metrocards, clothing vouchers and other incentives, as appropriate.
· Administer pre-screening sessions and on line application process for employment initiatives.
· Obtains the required placement documentation through telephone calls, email, faxes or letters.
· For jobs developed by Goodwill, contacts employers after participant starts employment contacts the employer and/or participant to ascertain employment status and obtain documentation from either the participant or employer. If participant secured his or her own employment, permission from participant is required to contact employer.
· Complete documentation in keeping with the regulations of the Office of Mental Health (OMH) guidelines for PROS. Ensure that caseload’s files are complete, up to date, and within regulation.
· Contacts all participants identified as not currently using the program to ascertain the status of their job seeking efforts and assist in evaluating needs.
· Informs Program Director as appropriate and necessary, of all placement/retention for which documentation is not submitted and details follow-up attempts for their involvement and assistance.
· Required to participate in job development and placement tasks.
· Complete any program reports as directed.
· Carry a 24 hour support cell phone in rotation with the clinical team.
· Performs other duties as assigned and as appropriate for participants to achieve their recovery goals.
Qualifications/Basic Job Requirements:
· Master’s degree in the disciplines of Social Work, Rehabilitation Counseling, Mental Health Counseling, Creative Arts (Drama, Music, Dance, Media), or Therapeutic Recreation. Candidate will have or be eligible for licensure, certification or registration in the specified area of expertise. Team-based skills are essential. Previous experience working with individuals with psychiatric/co-occurring disorders preferred. Knowledge of running groups preferred. Computer skills and knowledge of service documentation required. Criminal background check and fingerprinting required; screening for the GSA, OIG and OMIG lists of persons disallowed from working in Medicaid funded programs.
Scope of Responsibility & Positions Supervised:
· Maintains confidentiality and security of participant information and records.
· Exercise discretion with participant program records as per HIPPA regulations.
· Able to use professional discretion, based on participants retention history, of participants eligibility of metro card incentives.
· Responsible for exercising authority over issuance of metro cards, and other benefits.
Special Working Conditions:
Field visits to various neighborhoods and boroughs of NYC.
Master’s degree in the disciplines of Social Work, Rehabilitation Counseling, Mental Health Counseling, Creative Arts (Drama, Music, Dance, Media), or Therapeutic Recreation. Candidate will have or be eligible for licensure, certification or registration in the specified area of expertise. Team-based skills are essential. Previous experience working with individuals with psychiatric/co-occurring disorders preferred. Knowledge of running groups preferred. Computer skills and knowledge of service documentation required. Criminal background check and fingerprinting required; screening for the GSA, OIG and OMIG lists of persons disallowed from working in Medicaid funded programs.
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Posted on 03/29/18; CVMHA ID #11989