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Administrative Assistant -Institute



The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for an Administrative Assistant at the Institute. The Institute helps human service organizations across the nation through classroom-based staff training, hands-on-coaching, and support services. Additionally, the Institute provides technical and referral assistance and is actively involved in developing and improving supportive housing initiatives in New York City and across the nation.

Responsibilities: The Administrative Assistant is expected to ensure that the day-to-day operations of the Institute are met efficiently. The Administrative Assistant is responsible for performing a variety of administrative tasks and data entry activities and provides support to Institute staff and management. Candidates must possess a thorough knowledge of office procedures and the ability to participate in identifying and addressing operational problems.

Responsibilities include training room preparation, data entry, maintenance of file systems, and generation of various reports. The position requires the ability to transition between databases, recognize potential problems and be able to transition and troubleshoot as necessary. The ideal candidate will have a commitment to and passion for helping human service organizations to build programs that have a measurable and meaningful impact.

Additional responsibilities:

Manage mail operations, including receipt, preparation and distribution of incoming mail/ email; correspondence memos; maintenance of Institute contact lists.
Support site communications/reception, including central answering and reception services and general support to training registrants. Provide copying, scanning, and faxing services.
Oversee central files, including assistance in the development and maintenance of filing systems.
Assist in preparation of regularly scheduled reports



High School Diploma (prior administrative assistant experience preferred)
A strong customer service orientation
Knowledge of learning management systems preferred
Excellent data entry skills and extensive experience with MS Word, Excel, PowerPoint
High level of attention to detail and excellent organizational, interpersonal, oral and written communication skills
Ability to succeed in a fast-paced, deadline-driven environment
Ability to multi-task


Posted on 02/22/18; CVMHA ID #11893