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Training and Implementation Specialist

The Coalition for Behavioral Health, Inc.


The Center for Rehabilitation and Recovery is a program of The Coalition for Behavioral Health that focuses on promoting quality recovery-oriented services. The Center provides training, consultation, resources, tools, and information to professionals in behavioral health agencies in the New York City metropolitan area. The Training & Implementation Specialist serves as a member of the Center’s team, providing technical assistance and consultation, training, and clinical support to NYC PROS programs, clubhouses, psychosocial clubs, and other recovery-oriented mental health programs on issues specifically related to workforce inclusion for people with psychiatric disabilities and other topics, including: Medicaid buy-in; Social security benefits; Medicaid managed care & healthcare reform; person-centered & recovery oriented practices; utilizing data and managing to outcomes; clinical and administrative program practice, with health homes; preferred provider systems (PPS) in DSRIP; and managed care organizations (MCOs).

Job duties and responsibilities include but are not limited to:

•Co-facilitate the Introduction to Benefits Management training series.

•Conduct education and outreach events on the MBI-WPD entitlement program.

•Disseminate updated policy information related to work related entitlements such as MBI-WPD, SSDI/SSI, etc.

•Generate tools and promote resources for NYC PROS and rehabilitation provider community.

•Assist in regular reporting to funders, the NYS OMH and NYC DOHMH as needed.

•Participate in regular relevant entitlement related external meetings, committees, and taskforces, as needed.

•Provide and monitor consultation and technical assistance by engaging providers in a collaborative process of assessment, planning, implementation, and evaluation of program operations to improve practice, and better comply with State regulations, MCO and health home requirements.

•Establish curriculum and deliver trainings with Center staff on a wide array of topics for New York City providers, including: best practices in specific HCBS options; program operations; data collection and outcome management; appropriate referrals; person-centered recovery planning; introduction to recovery oriented care; and trauma-informed care.

•Cultivate relationships with government representatives, providers, advocates, researchers and other key institutions to support program development and system reform efforts. Help providers communicate sensitive issues to government agencies (such as OMH, OASAS, DOH, and DOHMH.)

•Develop presentations, representing and promoting the Center at city, state, and national meetings, conferences, and other forums.

•Participate in Center and Coalition-wide staff meetings.


•Strong knowledge of federal, state and local entitlement policy and programs for people with psychiatric disabilities.

•Strong knowledge of psychosocial rehabilitation and recovery-oriented practice.

•Knowledgeable about the mental health system of care in NY and with PROS, HCBS and other rehabilitation services; including direct experience and knowledge of OMH and DOH regulations and compliance for PROS and HCBS.

•Familiarity with other systems of care and social service areas including: substance use; child welfare, criminal justice, and family court.

•Effective communication skills: verbal, written and interpersonal.

•Excellent presentation, training and coaching skills.

•Ability to multi-task and be accommodating to changing priorities, high attention to detail.

•Effective use of software and web-based applications – Word, Excel, Access, Outlook and PowerPoint preferred.

•Ability to navigate and meet the needs of multiple stakeholders.

•Flexibility and willingness to learn new knowledge and skills.

•Organization, creativity, and resourcefulness, with a drive for quality.

•Sophisticated approach to problem solving, communications, and outcomes.

•Comfortable working in a small team.

•Credentialing as a Benefits and Work Incentives Practitioner is preferred.

•Lived experience of mental health recovery is preferred.

•Master’s degree in behavioral health related field, including: social work; mental health clinician; occupational therapy; public health; family therapy; or related field with both clinical and programs knowledge.

•Experience working in a NYS OMH-licensed program, rehabilitation program, Managed Care company, health home, benefits office, or government oversight office.

•Prior experience facilitating workshops, and providing technical assistance or consultation services to behavioral health professionals.

Plus – a sense of humor is always much appreciated


Commensurate with experience; competitive salary.


Please email a resume, cover letter and writing sample to: with subject line: “Training and Implementation Specialist Position"

Posted on 02/20/18; CVMHA ID #11890