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Assistant Program Director - Residential Services

The Bridge


The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is an Assistant Program Director for it's residential program.

Scope of Position:

Under the supervision of the Program Director the Assistant Program Director will be responsible for supervising delivery of services to clients, fostering empowerment and providing leadership through management and establishing good working relationships with the community. The Assistant Program Director provides individual counseling, services and crisis intervention to clients, ensures the safety, maintenance and upkeep of the building and upholds delegated operational functions of the program. In the absence of the Program Director, the Assistant Program Director will assume all managerial responsibilities under the direct supervision of the Area Director.

Essential Position Functions:

Directly supervise Community Resource Specialist and Peer Specialist. In absence of the Program Director supervise Case Managers/ Vocational Counselor/Residence Counselors. Supervise delivery of services to clients, including admission to the program, ongoing operations, and discharge from the program.
Ensure that the program is prepared for successful DOHMH and LITC audits and reviews. Assist Program Director in completing monthly data collection to monitor services and trends in census, attendance, incidents, and funder outcomes.
Available on call for 24-hour crisis intervention. Attends meetings as requested and willing to work nights and or weekends as needed.
Assist Program Director in managing personnel activities, including hiring, shift scheduling, developing policies and procedures, staff meetings, case conferences, staff training, performance evaluations, disciplinary actions and labor/management issues.
Perform all required administrative duties, including reviewing the accuracy of data entry in CARES to monitor performance measures, petty cash, and monitoring staff attendance.
Ongoing assessment of building maintenance requirements and services as liaison with maintenance staff regarding repair needs. Ensure overall management of facility, including repairs and purchasing.
Attend staff meetings, supervision and trainings as required.
Any other duties as may be assigned.



Experience working with mental health, crisis intervention and managing trauma triggered behavior. Excellent time management skills; stress resistant, flexible; team player; open to feedback; creative; excellent organizational skills; willingness to perform CPR/First Aid/AED/CPI/Naloxone. Experience supervising clinical and operational staff; strong interpersonal communication and organizational skills. Preferred knowledge of AWARDS. Spanish speaking a plus.




Please forward resume and cover letter to:

Anazaris Santos, Program Director


Posted on 02/07/18; CVMHA ID #11856