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Director of Talent Management

The Fortune Society


Unit: Human Resources
Reports to: Senior Director, Human Resources
Status: Full Time; Regular; Exempt
Job Code: TBD
Location: Long Island City
Date Prepared: January 4, 2018

Position Summary:
The Director of Talent Management manages and coordinates organization-wide efforts to ensure that performance management and staff development programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. The Director will also work closely with the Senior Director, Human Resources to coordinate and manage the employee relations programs in accordance with the organization's mission, values and goals.

Essential Duties and Responsibilities:

Employee Relations
• Manage employee relations issues in conjunction with the Senior Director, Human Resources;
• Investigates employee grievances and complaints and disciplinary actions and review memos and performance improvement plans;
• Provides guidance and recommendations for problem resolution to managers and individuals;
• Ensure all HR policies are applied consistently and are communicated effectively;
• Effectively recommend hiring, promotion, termination, and disciplinary actions;
• Make recommendations on retention strategies and risk management solutions; and
• Ensures Fortune is in compliance with all applicable laws and regulations.
Performance Management
• Manage the performance management process, including following up with supervisors on delayed reviews and submitting Personnel Action Forms to the Benefits Manager online for processing salary increases;
• In conjunction with the Senior Director, Human Resources, review performance evaluations of all employees and provide feedback; and
• Working closely with the Senior Director, Human Resources, and incorporating input from senior executive staff, revise and strengthen the performance management process, including training supervisors on performance management.
Employee Development
• Conduct thorough Agency and staff needs analyses and determine the appropriate learning approach; partner with Agency units, internal and external Subject Matter Experts (SMEs) to determine appropriate design, learning objectives, and media for learning; and apply instructional design standards, adult learning theory and sound project management skills;
• Research and identify learning and development and training best practices and trends;
• Develop training plans and establish project timelines and deploy resources based on capability and capacity that are within Fortune’s budget; and
• Facilitate training sessions and meetings including New Hire Orientation.

Data and Analysis
• Develop an HR Dashboard and report on key HR metrics on a regular basis;
• Create online surveys, manage the survey database, produce evaluation reports;
• Perform exit interviews with departing staff, track departure reasons and incorporate into training needs as appropriate; and
• Monitor performance and effectiveness of training programs.

Perform other duties as assigned.

• Bachelor’s degree required, Master’s degree preferred;
• Minimum 5 years of experience in Human Resources, with at least 3 years of experience in employee relations, performance management and with developing and implementing trainings plans and programs, including with limited financial resources;
• Experience with leadership development and change management a plus;
• Data driven with the ability to analyze and synthesize data and create reports;
• Ability to work in a fast-paced environment;
• Superior skills in MS Office including Excel, Word, and PPT;
• Knowledge of HRIS systems required, Paycom preferred;
• Customer focused with experience and ability to work with staff at a variety of levels and to coordinate multiple stakeholders and projects;
• Knowledge of federal and state labor laws and expectation s/he will stay abreast of legal changes affecting HR;
• Experience working with external vendors;
• Excellent verbal and written communication skills;
• Ability to multi-task with strong organizational and time management skills;
• Good self-direction and ability to problem solve and work as a team; and
• Commitment to cultural diversity and sensitivity.

The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community.

Supervisory Responsibilities:
Manages one Senior HR, Generalist; Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and engaging employees; addressing employee relations and resolving problems.

Travel Requirements: Will require travel to our Harlem office and other trainings and meetings within New York City.

Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer


Apply online:

Posted on 01/15/18; CVMHA ID #11770