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Resource Consultant

Community Access



Community Access, Inc. (CA), founded in 1974, is a progressive not-for-profit organization that expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy and healing-focused services. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 20 locations and include over 1000 units of supportive housing in three boroughs, the Howie The Harp Advocacy Center, ThriveAtWork, Blueprint Supported Education, East Village Access—a PROS program, and a peer-driven Crisis Respite Center.

We are currently seeking qualified candidates for the position of

This is a full-time position, salary is $20 - $21.64/hr, plus an excellent benefits package.

Program Description
Self-Direction is a pilot program designed to empower the financial decision making for participants’ well-being. In collaboration with the Office of Mental Health, agencies will support individuals to elect goods and services in the community that support their recovery, wellness, and independence. These supports will be funded through an individualized budget allocated to each participant, which can be used to enhance a personal recovery journey; the budget does not impact any current benefits or entitlements, so it can maximize freedom of choice in new goal setting. Individuals will use an Action Plan to design a framework for expenditures on goods and services with assistance from Resource Consultants. The program will be monitored and evaluated by the Office of Mental Health to determine if the process of individual budgeting and self-determination in accessing community supports impacts health and wellness, use of Medicaid services, and overall participant satisfaction.

Position Overview
The Self Direction Resource Consultant supports the recovery, wellness, and independence of program participants by activating self-determination and financial decision-making. Resource Consultants achieve this by helping each participant to design and implement an individual Action Plan that matches recovery-oriented community goods and services with an individualized budget. The Resource Consultant manages the documentation and operationalization of the Action Plan, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the Participant’s success. Duties of the position include, but are not limited to: Recruiting and enrolling eligible adults into Self-Direction program, emphasizing engagements in community settings; Orient participants to program goals and participant responsibilities; Support participant in completing a recovery-oriented Action Plan that promotes individual wellness and independence. Creation of the Action Plan includes documenting recovery goal(s), designing individualized budget, mapping network of community supports for achievement of Plan; Support each participant in achieving recovery goal(s) by identifying and linking to natural, community, healthcare, and multi-system goods, services, and supports. This includes linkage to a Health Home Care Manager if necessary.

Qualified candidates must have an understanding, appreciation, and commitment to the philosophy and mission of Community Access and the Self Direction program; At least two years of experience working in community mental health supports; High school graduate or equivalent, Bachelor’s degree or advances professional degree/certificate preferred; Possess strong understanding of person-centered planning, recovery, and wellness; Must be fingerprinted and cleared by the NYS Justice Center Office of Mental Health; Willing to travel and work evenings and weekends; Ability to use standard business software including Word, Excel and PowerPoint; Demonstrated ability to design and implement projects in a team-based setting; Excellent oral and written communication skills; Ability to maintain confidential information, as related to position; Recipient/ peer/ survivor of mental health services, preferred.

Interested candidates should apply on

Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
CA is committed to the hiring of at least 51% consumer staff, in all of its departments and programs, and at all levels of management.


This is a full-time position, salary is $20 - $21.64/hr, plus an excellent benefits package.


Interested candidates should apply on

Posted on 01/10/18; CVMHA ID #11762