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Housing Counselor (multiple openings)

Community Access



Community Access, Inc. (CA), founded in 1974, is a progressive not-for-profit organization that expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy and healing-focused services. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 20 locations and include over 1000 units of supportive housing in three boroughs, the Howie The Harp Advocacy Center, ThriveAtWork, Blueprint Supported Education, East Village Access—a PROS program, and a peer-driven Crisis Respite Center.

We are currently seeking qualified candidates for the position of
to work in our housing program, with
locations in Manhattan and Bronx.

Per-diem and full-time openings available, scheduled as needed – pay rate of $16.00 per hour.

Position Overview
The CR/SRO program provides extended-stay affordable supportive housing and a range of programmatic services to tenants who are referred by the NYS Office of Mental Health from their transitional programs of state psychiatric hospitals. In addition to psychiatric disabilities, these residents may have histories of substance use. Each resident has a lease, pays monthly rents/fees, and is expected to move to more independent housing. The housing counselor has the primary objective to oversee the supervised community residence during off hours in the following areas: physical plant safety and security, medication monitoring, crisis intervention, and skills training. Some of the essential job functions include, but are not limited to: providing accurate documentation of activity in house and observe and document residents’ behavior; provide crisis management and interventions, as needed; provide hands on help, teach and train residents in meal preparation and clean-up; provide close observation and record keeping of residents taking their medications; ensure medications are stored and secured safely; and perform administrative and clerical duties, as assigned.

Qualified candidates must have a minimum of a high school diploma or equivalent (GED); ability to interact with people in a professional and courteous manner; previous experience in customer service and/or residential services, preferred; must be fingerprinted and cleared by the NYS Justice Center; be skilled in conflict mediation/negotiation and have a pro-active approach to problem solving; excellent oral and written communication skills; ability to utilize various computer programs, specifically Microsoft Word and Excel; be creative and flexible.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on

Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
CA is committed to the hiring of at least 51% consumer staff, in all of its departments and programs, and at all levels of management.


Per-diem and full-time openings available, scheduled as needed – pay rate of $16.00 per hour.


Interested candidates should apply on

Posted on 01/10/18; CVMHA ID #11758