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Program Analyst



Reports to: Deputy Director, Finance & Administration

Responsibilities: The Grants and Contracts unit of CASES is responsible for agency-wide performance tracking, evaluation, planning, development, and communications. The Program Analyst is responsible for collecting and verifying program data according to internal and contractual performance measures, creating tools to assist programs to track progress toward meeting established benchmarks, writing and editing progress reports for government contractors, and conducting analysis that supports the strategic objectives of youth programs.

Specific responsibilities include:

• Along with the Deputy Director, Finance & Administration, meet with senior management to help to identify outcome measures that reflect agency level and program level goals;
• Document the identified outcome measures and update senior staff and the Information Services unit with changes to, or clarification of, the outcome measures being tracked or the data required;
• Conduct relevant research to expand agency’s knowledge of best and promising practices, strategies, and outcomes for comparable youth programs, populations, and needs.
• Monitor the regular collection of relevant data by program and administrative staff, periodically reviewing data to ensure that it meets the requirements for reporting;
• Review invoices for performance-based contracts to ensure that data is reported accurately and that proper back-up is maintained for audit purposes;
• Consult with program managers and supervisors, as necessary, to advise them of missing, inaccurate, or otherwise problematic data and develop and monitor strategies to improve validity and usefulness of data;
• Create management reports and dashboards in the Salesforce database and provide one-on-one guidance, as necessary, to unit directors on using these reports;
• Participate in documenting database bugs or change requirements for programs in Salesforce as they arise, and collaborate with Information Services staff on providing timely notification for unit directors of fixes and changes to the system;
• As assigned by the Deputy Director, Finance & Administration, write, edit and proofread government progress reports based on the data or drafts submitted by the programs;
• Assist with on-going analysis of program outcomes. Create tables, graphs, and other visual or written representations of outcome data in formats appropriate for senior management, program staff, the development department, the Board of Directors, and others;
• Work with CASES’ legal department and others to identify the need for baseline data on criminal justice populations, programs, or outcomes that will assist the agency in setting and measuring internal outcomes. Participate in the collection and analysis of this data as required;
• Review current literature on performance measurement and use this information to inform the work of the unit, keeping senior staff apprised of developments in the field. Read and circulate articles, attend meetings or workshops, and maintain files of relevant resources;
• Provide administrative support for the unit as needed—including taking meeting minutes, performing data entry or clean-up, and other tasks as assigned by the Director; and
• Participate in youth planning efforts as assigned by the Director, providing strategic support including scheduling meetings, helping to set agendas, creating project timelines, tracking planning benchmarks, and writing minutes and reports.


• College degree, Master’s preferred.
• Minimum 1 - 3 years administrative experience.
• Interest in criminal justice preferred.
• Excellent writing, editing, proofreading, and analytical skills required.
• Ability to work independently and cooperatively and perform reliably under deadline pressure.
• Proficiency in database, word processing and spreadsheet applications.
• Working knowledge of Salesforce highly desirable.

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.


Please apply through:

Posted on 01/05/18; CVMHA ID #11735