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Case Mgr-Intensive Case Mgr/QNS,SI, LI,Brooklyn

Well Life Network


Job Description:

Position Summary: Responsible for the daily operations of the Apartment program region assigned, which may include supportive, intensive supportive apt sites. Coordinate services and ensure quality care to the resident population. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities. essential accountabilities

Responsible for the daily operations of the Apartment program region. This will require the individual to visit apts. Routinely, moving freely through the apts. So that all site can be observed and evaluated.
Supervision of counselors.
Provide direct care services to resident, including planning and implementation of goals and training, which will develop and enhance activities of daily living skills. These include but are not limited to:

a) budgeting
b) grooming
c) nutritional planning
d) use of public transportation/travel training
e) use of community resources/community integration
f) shopping/menu planning
g) housekeeping
h) sexual development/socialization skills
i) physical health maintenance
j) assertiveness/self advocacy training

Monitor residents progress. Tasks essential to those duties include, but are not limited to: seeing, hearing and observing residents, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding and deboarding agency vehicles) and utilize public transportation (bus, subway) use of telephone to make and receive calls.

Responsible to coordinate evacuation and ensure residents safety in emergency situations (i.e., fires, fire drills). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.
Responsible for all necessary written documentation including:
functional assessments; initialed and updated
medication updates
progress notes
service plans annual; quarterly updates annual
completion of progress reports and other assigned paperwork

Screen candidates for residential placement – this may require attendance at candidates home, hospital or day treatment program.

Assist residents in planning and coordination of recreational/social activities. At times this may require escorting residents to these activities and/or participate in moderate physical activities as part of this task.

Responsible for the maintenance and updating of all resident files on a monthly basis.

Responsible for training of region’s staff.

Responsible for monitoring of the part-time counselors assigned to that area.
Attend all area counselor meetings.

Responsible for the opening and all follow-up necessary for new apartments.

Responsible for the maintenance, up keeping and safety of assigned apartments.

Responsible for reporting and documentation of all incidents to immediate supervisor and/or the Assistant Director of MHS within 24 hours.

Responsible for crisis intervention requiring 24 hours on call availability.

Participate in resident meetings and conduct all 30-day follow-ups on discharged residents.

Responsible for coverage at overnight and two-hour visits made by potential clients.

Ensure that all counselor meeting and resident meetings take place on a timely basis.

Weekly supervision of assigned staff, to delegate tasks and provide professional direction and technical assistance.

Must be able to transport self to various sites.

Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.

Able to lift/carry packages and boxes of supplies; as well as clients if necessary.

Ability to count, add, subtract, and manage money

Monitor environmental plant issues.

Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.

If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the techniques taught in each area a required function of the position; AMAP, CPR and First Aid.

Participate in activities of other staff members in their absence or during periods of staff shortage.

Represent the agency at meetings, trainings not otherwise specified.

Ability to work flexible schedule as work schedule and locations are subject to change.

Drive facility vehicle when the need arises (escort, field trips, etc.).
This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

Maintain confidentiality at all times.



Bachelor’s degree in Social Science preferred. A minimum of a High School diploma, basic computer literacy, and two years experience in Human Services required. Supervisory experience preferred. New York State driver’s license and access to a vehicle required.

Must have a car
Job Type: Full-time


Will discuss during interview-


Posted on 01/03/18; CVMHA ID #11729