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Substance Abuse Floor Manager

Outreach Development Corporation


As one of the leading providers in behavioral health services, Outreach offers an exciting, high-energy, rewarding work environment. Outreach is seeking a Full Time Substance Abuse Floor Manager to work in our adolescent residential treatment program, Outreach House I, located at 16-14 Weirfield Street, Ridgewood, NY 11385. Easily accessible via the L and M train. The Substance Abuse Floor Manager is responsible for overseeing the daily facilitation of the resident programming, while managing and supervising the Substance Abuse Counselors. The Substance Abuse Floor Manager assumes overall responsibility of the facility in the absence of both the Site Director and Clinical coordinator.

Outreach Fun Fact: Outreach was named one of The Best Companies to Work for in New York State in 2010, 2011, 2012, 2013, 2014, 2015 and 2017!

Schedule Options Are:

Option 1: Sunday through Thursday, 3 PM to 11 PM, days off Friday/Saturday

Option 2: Sunday, 8 AM to 4 PM; Monday through Thursday, 3 PM to 11 PM; days off Friday/Saturday

Option 3: Wednesday and Thursday, 7 AM to 3 PM; Friday, Saturday and Sunday, 3 PM to 11 PM; days off Monday/Tuesday

Option 4: Sunday, 8 AM to 4 PM; Wednesday and Thursday, 7 AM to 3 PM; Friday and Saturday, 3 PM to 11 PM; days off Monday/Tuesday

The primary duties and responsibilities include, but are not limited to:

•Provides bi-monthly, individual, agenda driven supervision for Substance Abuse Counselors.

•Provides weekly agenda driven group supervision for all Substance Abuse Counselors.

•Monthly chart auditing for the timely and accurate submission of all SAC’s clinical paperwork.

•Provide SAC’s with a sense of direction and compelling purpose towards the accomplishment of goals/mission by consistently communicating and supporting employee ownership and involvement in the agency’s strategic plan and priorities.

•Demonstrate flexibility and adaptability in managerial style.

•Directly observes the clinical practice of employees in all formats.

•Seek appropriate supervision and consultation from peers and immediate supervisor.

•Provide crisis intervention when needed.

•Report all clinical emergencies to Unit Director whereby using 24 hour on-call contacts effectively and efficiently.

•Participate in reassessment appointments.

•Provide assessments, group and family counseling as directed.

•In supervision with counselors, coordinate training which supports their development in established long term goals.

•Provide 24 hour on call supervision for counselors on duty at the facility.

•Create and monitor monthly staff schedule.

•Conduct yearly evaluations and give growth plans for Substance Abuse Counselors.

•Oversee chart audits and insure all deficiencies are corrected. The frequency of audits will be indicated by Site Director.

•Approve Learning Experience/Contracts created by counselors in a manner commensurate with their developmental level in this area.

•Review the weekly package, facilitate package meeting and coordinate the delivery of the package to the family In-House Meeting.

•Adhere to Professional and Ethical Responsibilities as noted in the Outreach Project Policy and Procedure Manual.

•Participate in special family events throughout the year at Outreach House I.

•Work weekends to provide support to the resident community and to the Substance Abuse Counselors.

•Participate in Parent Support Group, as needed.



•CASAC, LMSW or LMHC required

•Experience working in a residential treatment setting

•Experience working with adolescents

•Supervisory experience required

•Position requires standing for long periods of time in order to ensure proper floor supervision of clients

Keywords and Relatable Skills:

•Direct care

•Primary counselor

•Milieu Counselor

•Direct Care Support Professional

•Case Manager



•Residential Floor Manager

•Operations Manager

•House Management

•Residential rehabilitation for teenagers/ adolescent

•Managing counselors

•Managing Community

•Community Management

•Hall Monitor/Camp Counselor



•Senior Floor SAC

•Supervising Floor SAC

•SAC Senior Supervisor

•SAC Managing Supervisor

•Substance Abuse Supervising Manager

•Residential Operations Manager


Human Resources
fax: 718 849 1093

Please visit the Career Page of our website: to apply on-line

Posted on 12/20/17; CVMHA ID #11689