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Chief Operating Officer

The Guidance Center of Westchester


The Guidance Center of Westchester is looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of our operations.
The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse agency operations, so we expect you to be an experienced and efficient leader. You should have excellent people skills, organizational acumen and exemplary work ethics. The goal of the COO position is to secure the functionality of our agency to improve our outcomes and culture.
• Design and implement policies and procedures that allow the agency to function at its best
• Oversee daily operations of the agency and the work of senior management (IT, Operations, Compliance, Information Management, Volunteers)
• Set program goals, develop tools for measurement and evaluate outcomes
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Supervise and manage all volunteer opportunities in the agency
• Assist CEO in fundraising ventures
• Participate in expansion activities (grants, other written requests for funding)
• Manage relationships with partners/vendors
• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and organization development
• Experience in fundraising will be a plus
• Knowledge of buildings and maintenance
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving




Nadette Payne
Email: npayne@TheGuidancecenter.Org
Fax: 914-237-7256

Posted on 11/15/17; CVMHA ID #11574