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Youth Engagement Coordinator (Monday to Friday 11 am to 7 pm)



Reports To: Director of CEP

Overview: CASES' Court Employment Project (CEP) provides alternative to detention (ATD) and alternative to incarceration (ATI) services to youth ages 16-24 across the five boroughs. The mission of CEP is for youth to gain competence, confidence, positive connections with peers and adults, build character, receive support from caring adults, contribute to their communities, and live crime-free lives. Our services are youth development centered. We operate from the belief that if young people have mutually beneficial relationships with the people and institutions of their social world, they will be on the way to a hopeful future marked by positive contributions to self, family, community, and civil society. Our approach is distinguished by individualized case management, family engagement, supportive therapeutic counseling, evidence-based programming, and group activities that build positive peer associations and contribute to community development.

Under the supervisor of the Director of the Court Employment Project (CEP), the Engagement Coordinator is responsible for engaging youth admitted to the program supporting program admissions, orientation and assessments processes for all new participants in CASES’ Court Employment Project. Working directly with justice-involved youth at their start of an Alternative to Incarceration the Engagement Specialist will work across three program sites (downtown Brooklyn, Harlem and Jamaica Queens). The objectives of this role are to ensure that all new participants are met in a welcoming environment while engaging in the program. The Engagement Coordinator will work with participants on learning life skills to prepare them for the responsibility and accountability in the program. The role is also responsible for collecting all relevant information to support their program plan.


• Orients all new participants by providing a overview of the program, expectations and introduction to program staff;
• Schedules all orientation appointments and provide outreach to remind participants of their appointments;
• Conduct fieldwork to locate, engage, and support participants to attend scheduled appointments;
• Conduct home visits as needed to engage family and significant others in program expectations and requirements;
• Input all demographic and intake information into Salesforce;
• Provide constant supervision of youth behaviors and interactions at all times during programming;
• Encourage positive relationship building and socially acceptable habits and behaviors;
• Collaborate with youth to help ensure they are following their individualized service plan and achieving milestones and targets;
• Empower and support youth in decision making, collaborative problem solving;
• Coordinate youth schedules with the CEP Enhanced Behavioral Health team, CASES’ court staff and all community providers ensuring youth attend court appearances, program appointments, school and community appointments to remain in adherence with program requirements;
• Invest in participants ‘ongoing success by documenting needs and behaviors and associated support interventions delivered. Help ensure that our documentation is on time and meets standards for court progress reports;
• Collaborate with interdisciplinary team and participants in developing comprehensive individual service plans while considering court mandates;
• Assist in obtaining vital documents and entitlements, as needed;
• Facilitate Life Skill workshops;
• Ensure youth-driven activities occur to increase engagement and retention in CEP;
• Assist with conducting regular case conferences with participants and service providers as required;
• Provide on going support to participant and case coordinator reengaging participants in the program by conducting community-based outreach;
• Engage participants utilizing a recovery-oriented and trauma-informed approach;
• Provide culturally-competent services in accordance with CASES policies and practices
• Any other duties as required by the Program Director or Team Leader


• At least one year of experience providing services to youth and/or young adults
• Experience with using Youth Development precepts
• Detail oriented and organized
• Flexible, creative and initiative to work independently and as part of a team.
• Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services
• Spanish speaking a plus

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.


Please apply through:

Posted on 11/13/17; CVMHA ID #11566