Job Board

See all job listings

Program Coordinator - Youth Opportunity Hub



Department: Education, Career & Enrichment Services

Program: Youth Opportunity Hub

Reporting Lines:

Reports to:

CASES: Sophia Morel

The Door: Bailey Huguley

Location: The Door (555 Broome Street)

Date: 09.12.17


The Center for Alternative Sentencing and Employment Services

CASES' mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation and create opportunities for success in the community. For young people between the ages of 13-24 who engage in Court Services and/or in Education, Career and Enrichment Services, CASES’ approach is distinguished by individualized case management, evidence-based programming, and group activities that build positive peer associations. The activities and support allow young people the opportunity to set personal goals and develop the skills needed to reach them.

The Door

The Door’s mission is to empower young people to reach their potential by providing comprehensive youth development services in a diverse and caring environment. The Door offers wraparound services in one location.

The Youth Opportunity Hub

The Youth Opportunity Hub provides an attractive social space to link neighborhood service providers to one-stop, comprehensive supports for at-risk youth in order to prevent involvement in the criminal justice system. Services and programming offered at The Hub based at The Door will include educational assistance, mentorship, employment training, legal assistance, mental health counseling and recreational and art programs. The Hub partners include CASES, Arms Acres, Avenues for Justice, Carnegie Hall, Fresh Youth Initiatives, The New York Foundling, Per Scholas, Project Renewal, Sheltering Arms, University Settlement and the Whitney Museum.

The Program Coordinator will represent CASES at The Youth Opportunity Hub based at The Door. The Program Coordinator will draw on a thorough understanding of Courtprocedures,relationships with various Court stakeholders, and master an in-depth understanding of CASES’ programs, especially eligibility criteria, to provide an additional layer of support and case management to young people at The Door with any type of criminal justice involvement. The CASES’ Program Coordinator will work independently to provide overall support including linkages to CASES’ community and Court-Mandated programs. The Program Coordinator will act as a liaison between the participant and the Court, including by advocating to Court stakeholders on behalf of participants.

Responsibilities/Essential Functions:

Relationship Management

Court Partners

Develop relationships with external Court partners including Assistant District Attorneys, Defense Attorneys, and Probation Officers
Accompany participants to Court appearances and provide advocacy to judges, verbally and through written letters, as needed
Ensure participants understand the conditions of involvement in and engagement with the criminal justice system

Organizational Partners

Make appropriate referrals to CASES’ programs including Alternatives to Incarceration, Mental Health Clinic, and other community-based programs based on eligibility
Escort participants to and from Court and/or programs as needed


Provide clarity to participants and staff regarding various types of Court involvement and Court processes
Provide appropriate referrals to ensure questions and concerns regarding Court involvement are fully answered
Collaborate with case coordinators, social workers, attorneys, teachers, and other Court partners and staff to facilitate integrated services and informed referrals for clients/participants and creatively problem-solve
Provide holistic case management services to young people with justice involvement
Perform other related duties as assigned by Supervisors

Quality Assurance/Ethical Practice


Provide culturally-competent oversight, supervision, and management in accordance with CASES’ and The Door’s polices and the delivery of excellent Court services to address the needs of youth/young adults with behavioral health needs, with competence including to issues of race and ethnicity, sexuality, gender, and criminal justice status/history of defendants and program participants
Implement and enforce all regulatory standards, requirements, and guidelines as related to national, state, and local standards of care for youth and adults


Create and facilitate a welcoming, pleasant and professional treatment and service environment that supports participants and their family members/significant others to engage in conversations around Court involvement


Collect, track and input required information in a respectful, accurate and timely manner
Utilize and value participant and family member/significant other input to inform, revise and shape program operations

Position Type/Expected Hours of Work

This is a full-time position that requires a base of 35 hours per week. The position calls fora10 AM-6 PM , Monday-Friday schedule with flexibility required.


The position resides at CASES’ partner The Door’s office in Lower Manhattan. This position requires individual travel and travel with participants between the five boroughs to Courts and community program locations including The Door’s and CASES’ multiple locations.


Required Education and Experience

BA/BS required or at least four years of relevant work experience
Minimum of one year of previous relevant experience
Demonstrated ability to function effectively in a high-paced and stressful environment
Demonstrated ability to engage and motivate youth
High comfort level traveling throughout the five boroughs and working in Court settings
Proficiency in Microsoft Office

Preferred Education and Experience

Demonstrated in-depth knowledge of the criminal justice system and Criminal/Supreme/Family Court processes and procedures
At least two years of experience in Criminal Justice/Criminal/Supreme/Family Court preferred
MA in related field
Fluency in Spanish preferred

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.


Please apply through:

Posted on 09/14/17; CVMHA ID #11394