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Program Coordinator (Next Steps Mentoring Program Tompkins)



Reports To: Director of Family Court and Mentoring Programs

Overview: Next STEPS is an initiative of the Mayor’s Action Plan for Neighborhood Safety (MAP for Neighborhood Safety) that offers one-on-one and group mentoring within a cognitive behavioral therapy-based curriculum designed to help young adults make the attitudinal and behavioral changes necessary to avoid criminal activity and reengage with education, work and community. The Department of Probation contracts with organizations in targeted neighborhoods to provide transformative mentoring designed to intervene at a critical point in the lives of young adults who are: actively engaged and/or involved in serious violent activity (including domestic violence) and/or gang‐affiliated, who reside in or near targeted NYCHA housing developments throughout New York City. The objective of the Program Coordinator’s role is to oversee day to day program operations, provide supervision to a team of 2 mentors, manage program data entry and report on program issues and outcomes at monthly performance measures meetings. The Program Coordinator will also engage Next Steps youth in Case Management sessions and both individual and group settings. The office is located at 510 Gates Avenue in Bedford Stuyvesant Brooklyn.


• Develop and maintain a safe and respectful environment for participants;

• Recruit, interview, screen and train mentor candidates;

• Conduct intakes with each participant and maintain participant folders with all required documentation such as intake forms, consent forms, referral information and case logs;

• Monitor and supervise mentors on a weekly basis, provide feedback and suggestions, and assist with any challenges;

• Develop, organize and adapt curricula to enhance impact and participation of mentees;

• Maintain and develop relationships with existing and potential referral sources, and actively recruit client referrals;

• Enhance community awareness of the program by participating in networking and community based activities;

• Develop partnerships with other community groups and organizations and remain active in educating and advocating in the area of youth development services;

• Ensure compliance with contractual requirements;

• Maintain daily attendance and master registration for all participants;

• Maintain accurate and up to date case records;

• All other responsibilities as required by the Director of Family Court and Mentoring Programs.


• BA Preferred, consideration will be given to experience with program and staff management as well as experience working with youth;

• Experience with disconnected and court involved youth is required;

• 2 years experience managing staff preferred;

• Experience collaborating with community organizations and connecting clients to community resources;

• Positive attitude and excellent problem solving skills;

• Trained in or committed to training to become competent in motivational interviewing and trauma informed approach as a means of engaging young people;

• Work schedule based on program needs and is subject to change where necessary;

• Commitment to youth engagement through collaboration with youth their communities and their families;

• Demonstrated ability to engage and motivate youth (preferred experience engaging and motivating youth that have academic challenges, truancy, have experienced trauma and have justice involvement);

• Time flexibility: will be expected to work until 8 pm twice weekly;

• Bilingual (English/Spanish) a plus;

• Individuals with prior justice involvement histories encouraged to apply.

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.


$45k per year base. At 80% (28 Hours Weekly), $36k annual gross. Eligible for Benefits.


Please apply through:

Posted on 07/19/17; CVMHA ID #11245