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Evening Case Managers - MOC

Center for Urban Community services


The Center for Urban Community Services (CUCS) is a national leader in the development of effective housing and service initiatives. For the past 10 years CUCS has been a part of the Manhattan Outreach Consortium (MOC), an innovative street outreach and housing placement program for people who are homeless and living on the streets of Manhattan. The MOC also includes Breaking Ground and Goddard Riverside Community Center, organizations that have extensive experience serving people experiencing homelessness. In addition to providing outreach and housing placement services, CUCS provides all the psychiatric services, staff training, medical care and IT support for the MOC.

Since the program began in September 2007, it has placed over 1700 people into permanent housing. Because the contract is 10 years old the city’s procurement rules require that it be rebid. The MOC is pursuing another contract and restructuring its operations so that each of the three agencies will now staff an evening, overnight and weekend team. In anticipation of being awarded a new contract beginning July 1, 2017, CUCS is seeking candidates for:

Evening Case Managers

Responsibilities: The Evening Case Manager will be responsible for responding to 311 calls from the community regarding homeless individuals, checking on clients in weather related emergencies, as well as generally engaging with clients sleeping on the street. They will utilize a harm reduction approach emphasizing meeting clients “where they are at” without judgment or coercion. The Evening Case Manager will work with a diverse range of clients including substance users, people with mental illnesses, and people involved with the criminal justice system. They will work within an interdisciplinary team focusing on moving people off the streets of Upper Manhattan into permanent housing and successfully reintegrating into their communities.

As a 24-hour site, staff must be flexible in working other shifts, in cases of emergency, to maintain an adequate staffing structure at all times.


Must have valid driver’s license

Must be able to work effectively as part of a team.

Relevant experience working with the homeless population preferred.
Computer literacy, especially in regards to Microsoft Excel, Outlook, and Word.

Educational requirements include a minimum of a Bachelor’s Degree and 2 years relevant experience, OR, HS Diploma and 4 years experience.

For every 30 college credits earned, 1 year of experience may be reduced from the requirement for applicants with HS diplomas.

Applicants with Spanish language proficiency preferred



Posted on 04/04/17; CVMHA ID #10890