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Housing Counselor

Community Access, Inc.


Position Overview
The CR/SRO program provides extended-stay affordable supportive housing and a range of programmatic services to tenants who are referred by the NYS Office of Mental Health from their transitional programs of state psychiatric hospitals. In addition to psychiatric disabilities, these residents may have histories of substance use. Each resident has a lease, pays monthly rents/fees, and is expected to move to more independent housing. The housing counselor has the primary objective to oversee the supervised community residence during off hours in the following areas: physical plant safety and security, medication monitoring, crisis intervention, and skills training. Some of the essential job functions include, but are not limited to: providing accurate documentation of activity in house and observe and document residents’ behavior; provide crisis management and interventions, as needed; provide hands on help, teach and train residents in meal preparation and clean-up; provide close observation and record keeping of residents taking their medications; ensure medications are stored and secured safely; and perform administrative and clerical duties, as assigned.


Qualified candidates must have a minimum of a high school diploma or equivalent (GED); ability to interact with people in a professional and courteous manner; previous experience in customer service and/or residential services, preferred; must be fingerprinted and cleared by the NYS Justice Center; be skilled in conflict mediation/negotiation and have a pro-active approach to problem solving; excellent oral and written communication skills; ability to utilize various computer programs, specifically Microsoft Word and Excel; be creative and flexible.

Bilingual candidates are encouraged to apply.


Per-diem and full-time openings available, scheduled as needed – pay rate of $12.50 per hour.


Interested candidates should apply on

Posted on 03/03/17; CVMHA ID #10788