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Henry Street Settlement


Department: Workforce Development Center
Start Date: As soon as possible
Hours: Full Time
Salary: Commensurate with experience

Program Overview: This position is a part of Henry Street Settlement’s Education and Employment Services, a $10M division providing a continuum of services from early childhood education through adult workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. Henry Street’s employment programs are derived from proven models to provide holistic employment, education, and financial counseling services to low-income New Yorkers. The Lead Employment Coordinator works with clients on career development, job placement and job retention goals and provides direct supervision to three Employment Coordinators.


Provide leadership and direct supervision, including training, coaching and completion of performance evaluations for three employment coordinators; coordinate supervision efforts with Assistant Director on hard to serve cases
Bolster community resources to help JET access proper partner referrals for skill building and job readiness
Oversee distribution, regulation, and quality control for JET incentives, including metro cards and gift cards
Develop strong working relationships with participants in order to help participants secure and maintain viable and long-lasting employment
Provide vocational counseling, career readiness, assistance with job search and job retention to participants that results in meeting monthly job placement and retention targets
Assist participants in removing barriers to employment by making connections to necessary services both within and outside HSS
Complete basic reporting requirements including, but not limited to, progress notes and client tracking; Ensure data entry is completed by deadline dates as assigned
Identify potential training programs/partners that will enhance participants’ connection to the workforce
Maintain regular contact with each participant’s support system, as well as other stakeholders, when necessary
Facilitate educational, vocational, work readiness, and personal development groups as necessary/directed
Participate fully in program design development to meet needs of participants and program goals
Attend meetings, workshops, and conferences, as requested
Travel to multiple service sites within the division as needed
Participate in case management, staff and supervisory meetings as scheduled
Other duties as assigned by supervisor



Bachelor’s Degree in Social Work, Human Services, Education, Business, Psychology, or related field and two (2) years relevant experience OR high school diploma/GED and five (5) to seven (7) years relevant experience required
Demonstrated experience providing comprehensive assessment and case management services to large caseload
Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods
Self-motivated, able to work efficiently and effectively under pressure both as an individual and member of a team
Demonstrated experience hitting monthly placement and retention targets
Strong organizational skills and ability to multi-task
Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, trainings, groups preferred
Computer proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required, various data collection software required, database maintenance required, web/cloud-based programs required, targeted internet research required, social media (including Twitter, Linkedin, Facebook, CareerBuilder,, etc.) preferred, web-based mailing services preferred, experience using Outcomes/Resume Video database ideal
Bilingual (English/Cantonese or English/Spanish) preferred


To Apply: E-mail resume to Please indicate “Lead Employment Coordinator” in the subject line AND the website the position was found.

Due to the high volume of applicants, only qualified candidates will be contacted.

Henry Street Settlement is an equal opportunity employer/program.

Posted on 02/01/17; CVMHA ID #10710